How to resolve errors during Mcafee Antivirus update installation for Mac

Problem: Customers might see that error while they are working with the updates on Mac 10.13 aka MacOS High Sierra.

Errors can occur at any time when you deal with a software on a system. Take an example of Mcafee Antivirus, users might get errors and glitches during Mcafee activation, installation, and un-installation. Mcafee activates and other issues like error during the update is very common and are not very hard to resolve. With some technical help and support, you can fix the issue.

These errors are caused by the problem firewall and when browser settings are not configured properly. This error can also occur when Mac Kernel is not being authorized by the Internet Security. Here are simple steps to fix the errors which occurs during the process of installation of Mcafee Antivirus updates.

Step 1. Approve Internet settings for Mac Kernel.

To perform certain task internet security uses Mac Kernel aka kext. For proper working of an app, it must be approved through system preferences.

Follow these steps to approve Mac Kernel through system preferences.

a.         Go to the Desktop and click on Apple menu at the top left.

b.         Click System Preferences and proceed with given options.

c.         Choose Security & Privacy.

d.         Seek for the message that says 'System software from developer "McAfee, Inc" was blocked from loading.'

e.         Click on enable to authorize the Mac Kernel.

Step 2: Configure Firewall Settings.

When you install MacOS High Sierra, the firewall settings might be changed so to change these settings to allow the internet settings. follow these steps to do the same:

1. Check if any third party firewall installed and running on your system, if yes then make sure that internet settings are allowed for macOS. Save the settings.

2. For Mcafee firewall

a.         Got to the menu bar and click on McAfee.

b.         Go and click on McAfee LiveSafe - Internet Security Console.

c.         Click on Mac Security to proceed further and select Firewall.

d.         Fill your password in the box.

e.         And then change the settings Public to Home or Work.

f.          Save your changes by Clicking on lock.

After making changes to the firewall settings, update the application. If the issue continues to try step 3.

Step 3: Remove cookies and cache files from the Safari web browser. When clearing cookies are done, restart your system. After restarting the system try updating the application again. If you experiencing the same issue again, move forward to step 4.

Step 4: Re-install your Mcafee antivirus product again and when it's finished restart your computer.

If the problem still persists contact the customer support at www.mcafee.com/activate.

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